Reference

How naditogel Handles Your Personal Data

Your account data, wallet details, and payment activity — including transactions through DANA, OVO, and GoPay — are handled with a clear purpose: to run your account, process your requests, and keep your information secure.

Account data protectionDANA, OVO, GoPay privacyData access requestsCookie controlsRetention policy
naditogel How naditogel Handles Your Personal Data
HOW WE PROTECT YOU

Data Handling You Can Check

We apply concrete measures at each stage of your account lifecycle — from the moment you register to the point where your data is no longer needed. Here is what each area covers and what it means for your account.

Account Security Login sessions use encrypted tokens. Any new device login triggers a verification step so only you can access the account, even if credentials are exposed elsewhere.
Cookie Controls We use session cookies to keep you logged in and analytics cookies to improve page load. You can adjust cookie preferences in your browser settings at any time.
Data Retention Account and transaction records are kept for as long as your account is active and for a period after closure as required by applicable regulations in eligible regions.
Correction and Deletion You can request a correction to any inaccurate account detail through live chat or email. Deletion requests are reviewed against legal retention requirements before processing.
PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you have a question about your data, want to request access to what we hold, or need to flag an issue with how your account information is being used, these are the direct channels to reach our team. Include your registered account email in any message so we can locate your record quickly.

Live Chat Open the chat widget from any page on naditogel. Describe your privacy concern and our team will respond during available support hours.
Email Support Send your data request or privacy question to our support email. Include your account ID and the specific data you want accessed or corrected.
Account Help Centre Log in to your account, navigate to Account Settings, and use the Help section to submit a formal data request tied directly to your profile.

Common Questions About Your Data

These are the questions we get most often about how your information is handled. Each answer is specific to how naditogel operates — not generic policy language.

We store your name, contact details, account credentials, and device session data. Payment references from DANA, OVO, or GoPay are stored to match transactions to your wallet.

We receive a transaction reference from the payment provider, not your full wallet credentials. Staff access to payment data is restricted to what is needed to resolve a dispute.

Log in, go to Account Settings, and submit a data access request. Alternatively, contact us via live chat or email with your account ID and we will respond with your stored data.

You can request deletion after closing your account. Some records are kept for the period required by applicable regulations — we will tell you what is retained and why.

We share only what payment processors like DANA, OVO, and GoPay need to complete a transaction. We do not sell personal data or share it for marketing by outside parties.

Session cookies keep you logged in while you browse. Analytics cookies help us fix page issues. You can block non-essential cookies in your browser without losing account access.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.